Identity theft refers to the unauthorized use of an individual's personally identifiable information (PII), such as name, social security number, bank information, and other sensitive information that can compromise a person’s privacy, security, and financial assets.

You can protect yourself against identity theft by securing your personal information -- online and offline. Make sure to engage in best practices such as using strong passwords, protecting your devices with updated security software, monitoring your bank transactions, securing your personal documents, and minimizing the amount of information you share online. ​

For proactive protection, McAfee® can actively monitor your sensitive information and give step-by-step guidance when you need it the most.

Begin by analyzing the situation and reviewing the compromised information. Then, notify the relevant authorities, such as your bank, coverage agency, a local police station, or a national cybercrime complaint center. While the relevant authorities are helping you with the case, check and secure your financial accounts, devices, and proof of identity. ​

Select McAfee plans include identity theft coverage to cover up to $1,000,000 of qualifying losses, and hands-on restoration support to help you reclaim your identity. Identity theft coverage not available to McAfee Security for T-Mobile subscribers in the State of NY or Puerto Rico due to regulatory compliance.

The most common form of identity theft is financial identity theft, which refers to any type of theft when someone uses another individual’s information for financial gain. Some examples are New Account Fraud, Account Takeover Fraud, Business Identity Theft, and Tax-Related Identity Theft.

You must report identify theft to the FTC at https://www.identitytheft.gov/#/assistant or 1-877-438-4338. Prepare your personal identity documents such as ID cards or SSN to verify your name, utility bill/mortgage statement for address verification, along with bank or credit card statements to show where fraudulent transactions took place. The identify theft report proves to businesses that your identity has been stolen.

You can access and manage your identity protection on protection.mcafee.com. 

How did McAfee choose which data broker sites to monitor?
We selected the sites that we think pose the most privacy threats by looking at a number of criteria, including how prominent they are online, how much data they have in their database, the types of information they collect, and if a site is a data source for other people search sites. While no one can ever be completely immune from privacy and identity risks, knowing where your personal data is being collected and sold is a step in the right direction to reclaiming your privacy online.

How often does McAfee scan for my data on these sites?
We’ll automatically scan for your data every three months if you are enrolled in a plan that supports full-service removal.

How long does it take for McAfee to remove my data?
The time it takes to remove your personal data will vary based on the site. Most will remove your personal data within two weeks, while some can take up to 45 days. For plans that include full-service removal, we’ll reach out to the sites on your behalf, and follow up with them to make sure that your data gets taken down. When it’s all done, we’ll let you know via email and here in your McAfee Protection Center.

Can I request the sites to remove my data by myself?
Yes, you certainly can. However, the process of manually reaching out to each individual people search site is time consuming – you might just find yourself with a new weekend job. You may even have to provide them with more of your info before they will remove profiles about you. McAfee’s Personal Data Cleanup can do this for you.

What does a security freeze do?​
A security freeze stops companies from looking at your credit profile, which halts the application process for loans, credit cards, utilities, new bank accounts and more until the freeze is lifted.​

When should I freeze my credit?​​

A credit freeze protects unauthorized access to your credit report. By freezing your credit proactively, fraudsters can’t open new accounts in your name, even if they have your personal info. A credit freeze has no impact to your credit score. Just remember to unlock or unfreeze your credit information prior to any credit applications.

Credit and bank freezes should be lifted when:

• Applying for a loan
• Applying for a credit card
• Purchasing an item with financing, like a large appliance, car, or house
• Refinancing your mortgage

Utility freezes should be lifted when:

• Changing your phone, TV or internet service provider
• Moving to a different address

Setting up family protection is simple. Just enter an email address or mobile phone number for each person you want to invite.

Your family member will get a message to log in along with steps to set up protection for their computers, phones, web browsing, and passwords. They’ll also have their own identity monitoring to receive alerts when their personal data is found on the dark web. 

Two adults can also set up credit monitoring, find their personal info on data broker sites to remove it, and clean up personal info from old online accounts.  

Each family member will have their own notifications and log in where they can check their Protection Score along with recommended steps to improve their score and overall online safety.

Parental controls provides you with the ability to supervise and keep your kids safer online. When you sign up for a family plan, you’ll receive easy instructions to get set up with the parental controls app.

 
• See what your kids are up to: View your kid’s device activity and location at a glance from your phone or desktop.
• Set rules and time limits: Start off with age-based rules for apps and websites that you can customize based on your kid’s needs.
• Know where your kids are: Locate them on a live map and receive automated notifications when they enter or leave familiar places like a school or the library.
• Family requests: Collaborate with your kids by allowing them to request extra app time or access blocked apps or websites.

• view device activity easily from your phone or desktop
• set app and website rules and time limits
• locate your kids on a live map and receive automated notifications when they enter or leave familiar places
• collaborate with your kids by allowing them to request extra app time or access blocked apps or websites.